Privacy Policy – This Living Place CIC

Last updated: 20th April 2027

Who we are

This Living Place CIC is a community-led organisation working in Somerset, Dorset and across the UK to support communities to shape the future of their places.

Organisation name: This Living Place CIC

Company number: 15429630

Contact email: laura@thislivingplace.co.uk

If you have any questions about how we use your data, you can contact us at the email above.

How we collect information

We collect information in a few simple ways:

  • when you contact us directly by email

  • when you sign up to our newsletter via Substack

  • when you register for events or gatherings

  • when you take part in feedback, conversations or collaborative work

We aim to only collect what is necessary and relevant to the work.

What information we collect

Depending on how you interact with us, we may collect:

  • your name

  • your email address

  • information you choose to share with us (e.g. messages, feedback, event responses)

For events and programmes, we may also collect:

  • basic booking or attendance information

  • feedback or reflections you choose to share

We do not intentionally collect sensitive personal data.

How we use your information

We use your information to:

  • respond to messages or enquiries

  • organise and run events, gatherings and projects

  • share updates through our newsletter (if you have signed up)

  • learn from feedback and improve our work

  • connect people, where appropriate and relevant to the work

We do not sell or use your data for commercial advertising purposes.

Newsletter and emails

We use:

  • Substack for our public newsletter

  • Mailchimp for specific networks (e.g. Living Places Network)

You will only receive emails if you have:

  • signed up yourself, or

  • given explicit consent (for example through a membership or sign-up form)

You can unsubscribe at any time using the link in the email.

Events and participation

When you sign up to events, we may use platforms such as:

  • Humanitix

  • Google Forms (for feedback)

We use this information to organise events and understand participation.

Working with partners

We often collaborate with other organisations.

In some cases, we may:

  • share attendee lists with co-hosts

  • introduce people via email

  • pass on contact details where it is relevant and appropriate

We aim to do this transparently and in a way that respects people’s expectations.

If you would prefer your details not to be shared, you can let us know at any time.

Photos, stories and media

We sometimes:

  • take photos at events

  • collect quotes, reflections or stories

We will always aim to:

  • ask for permission before using identifiable content

  • use content respectfully and in context

We do not typically publish names unless explicitly agreed.

If you would like something removed, just contact us.

Where your data is stored

We use trusted platforms to store and manage information, including:

  • Google Drive

  • Notion

  • Substack

  • Mailchimp

  • Humanitix

  • Email systems

  • Slack and WhatsApp (for communication where relevant)

These platforms may store data outside the UK, but we only use widely trusted services that follow appropriate data protection standards.

Data retention

We keep data only for as long as it is useful for the work.

  • Contact and project-related information may be kept for ongoing collaboration

  • Newsletter data is managed through Substack or Mailchimp

  • We periodically review and delete data that is no longer needed

You can request deletion of your data at any time.

Your rights

Under UK GDPR, you have the right to:

  • access the data we hold about you

  • request corrections

  • request deletion

  • withdraw consent at any time

To do this, email: laura@thislivingplace.co.uk

Cookies and website use

Our website is hosted on Squarespace, which may collect basic analytics data such as:

  • page visits

  • general location data (non-identifiable)

  • how people use the site

We may also embed content such as:

  • YouTube videos

  • Substack posts

  • (occasionally) social media content

These services may place cookies on your device.

You can control cookies through your browser settings.

How we approach data

We aim to handle data in a way that is:

  • respectful

  • minimal

  • transparent

  • rooted in trust

We only collect what we need, and we try to use it in ways that support people, not extract from them.

Updates to this policy

We may update this policy from time to time to reflect changes in our work.

The latest version will always be available on our website.